At NIAKUN, we are committed to providing reliable product quality and comprehensive after-sales support to ensure your complete satisfaction.
Our Core Commitment to You:◉ 180-Day Free Return & Exchange
Within 180 days of your purchase, you are eligible for a free return or exchange if the product is defective or does not meet your expectations (please ensure the item is in its original, undamaged condition with all accessories included).
How to Get Support:
Should you encounter any issues, we recommend first checking the product manual or FAQ section on our official website
◉For further assistance, please contact our dedicated support team:
-Email:niakunsp@outlook.com
-Phone:+1 800-606-1179
-Service Hours: 4:00 AM – 9:00 PM PST (Monday – Friday)
◉To help us expedite your request, please have the following information ready:
-Your order number.
-Product model and a detailed description of the issue.
-Relevant photos or videos (if applicable).
Important Notes:
◉ The warranty does not cover problems caused by accident, unauthorized modification, misuse, or natural disasters.
◉ For returns, please retain the original packaging and all accessories, and ensure the product is clean and shows no significant signs of use.
◉ This policy applies to products purchased through official authorized channels. The brand reserves the right of final interpretation.
We value your trust and are dedicated to delivering a satisfactory post-purchase experience.
